This Return Policy explains the general return process for Gratus products. Please review and update this page from the admin panel according to your final return and refund rules.
Return Eligibility
Returns may be accepted only for eligible products, within the applicable return period, and with valid purchase details.
Product Condition
Returned products should be unused, complete, and in original packaging unless the return is approved due to a verified defect.
Inspection and Approval
All return requests may be inspected before approval. Refund, replacement, or repair will depend on the product condition and applicable policy.
Contact
For return support, contact contact@gratusworld.com.
